Must Reads
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
Crisis of the Week: Sometimes You Feel Like a Nut
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, December 15, 2014
This week’s crisis assignment is nuts—literally. We asked our experts to look into how Korean Air Lines Co. handled the incident in which Cho Hyun-ah, a company executive vice president—and daughter of the airline’s chairman—ordered a plane that was set to take off back to the terminal after one of the flight attendants failed to follow the airline’s protocol for serving macadamia nuts.
The incident, which required the plane to return to the terminal and delayed takeoff by 20 minutes, led to extensive criticism of the airline, the resignation of the woman and an apology by the airline’s chairman, Cho Yang-ho, who said the incident reflected on his failures as a father. It also led to a sharp increase in sales of macadamia nuts.
Davia Temin, president and chief executive, Temin Co.: “Mixed messaging rarely works when issuing an institutional apology. And since, these days, perception usually trumps reality, it really doesn’t matter much whether the mistake made was nuanced–the apology can not be. To assuage rampant public outrage on social media, and this new “mean age” we are all living in, a public apology must be clear, seemingly heartfelt, and unequivocal. That is exactly what Korean Airlines did not do.
“Their apology was probably meant to reflect the infraction–a version of flight crews and supervisors acting badly, but hardly a tragic misstep. And it also was most likely meant to be as gentle as possible to the chairman and his daughter. But it doesn’t work. It hit the wrong note. It should have apologized not only to customers, but shareholders, and passengers and the public at large. And because of this miscalculation it did not contain the damage, and most likely inflamed it.
“No one is exempt from scrutiny, outing or public censure. The entitled may forget that, but the public will remind them. I’m not sure if we’ve gotten meaner, or if social media just lets the public put its collective meanness on display more, but the public wants its bloodletting in the face of any kind of misstep by the entitled. Anyone, well-known or not, had better remember that…and act as if the klieg lights are always upon them–because they are. A sad affair all around.”
To read the full article, CLICK HERE.
“Crisis of the Week: Sometimes You Feel Like a Nut”
“Mixed messaging rarely works when issuing an institutional apology. And since, these days, perception usually trumps reality, it really doesn’t matter much whether the mistake made was nuanced–the apology can not be,” says Davia Temin regarding the Korean Air Lines incident. — The Wall Street Journal’s Risk & Compliance Journal […read more]
Superbugs could eventually kill more people than cancer
Jason Millman, The Washington Post, December 12, 2014
The world could have a deadly and expensive problem on its hands if the growing fight against antibiotic-resistant bacteria stays on the same track, according to a dire new warning. The so-called superbugs, if left unchecked, could result in 10 million deaths each year by 2050 and put a $100 trillion dent in the global economy, according to a new report commissioned by United Kingdom Prime Minister David Cameron. […read more]
Malala Gives A Jaw-Dropping Speech To Accept Her Nobel Peace Prize
Pamela Engle, Business Insider, December 10, 2014
Malala Yousafzai, a 17-year-old Pakistani girl, gave an incredible speech as she accepted her Nobel Peace Prize in Oslo, Norway on Wednesday after becoming an icon of the fight for children’s education rights. She just became the youngest Nobel Peace Prize laureate in history, and her speech shows her spectacular wisdom. […read more]
Why Elders Smile
David Brooks, The New York Times, December 4, 2014
When researchers ask people to assess their own well-being, people in their 20s rate themselves highly. Then there’s a decline as people get sadder in middle age, bottoming out around age 50. But then happiness levels shoot up, so that old people are happier than young people. The people who rate themselves most highly are those ages 82 to 85. Psychologists who study this now famous U-Curve tend to point out that old people are happier because of changes in the brain. […read more]
U.S. Lawmakers Agree on $1.1 Trillion Spending Bill
Kristina Peterson, Michael R. Crittenden and Siobhan Hughes, The Wall Street Journal, December 9, 2014
House and Senate lawmakers reached an agreement Tuesday evening on a nearly $1.1 trillion bill to fund most of the government through September and avert a shutdown. […read more]
Profile Swapper Makes Logging Onto Different Web Accounts Easy
Tori Reid, LifeHacker, December 8, 2014
If you have multiple accounts for the same website, chances are there’s a lot of logging out just to log back in. Installing Profile Swapper can help make the switch easier. […read more]
Will the Marginalized Ever Get Into the Mainstream Media?
Jessica Mayberry, The Huffington Post, December 8, 2014
Imagine if we in the mainstream could work collaboratively with people on the ground, thousands of them, telling stories together? If those who lived a story reported it, would it not make for a more complete narrative, a truly democratic news media? To this article’s author it seemed like the start of a media revolution and she quit her cubicle to be part of it. […read more]
Mars Rover Finds Stronger Potential for Life
Marc Kaufman, The New York Times, December 8, 2014
John P. Grotzinger of Caltech, the project scientist for the mission to find environments where life might have started on Mars, reported at a news conference on Monday that the Curiosity rover’s yearlong trek to Mount Sharp provided strong new evidence that Gale Crater had large lakes, rivers and deltas, on and off, for millions to tens of millions of years. […read more]
The Life of the Mind: Hannah Arendt on Thinking vs. Knowing and the Crucial Difference Between Truth and Meaning
Maria Popova, Brain Pickings, September 16, 2014
This article’s author discusses Hannah Arendt, the first woman to speak at the prestigious Gifford Lectures, and her book “The Life of the Mind,” an immeasurably stimulating exploration of thinking in which she draws “a distinguishing line between truth and meaning, between knowing and thinking,” and makes a powerful case for the importance of that line in the human experience. […read more]