2. Must Reads

Must Reads

“When turmoil rules, go in.” — Lao Tzu

There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?

Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.

They are listed below with the most recent articles first, and to the side, by category.

We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.

There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?

Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.

They are listed below with the most recent articles first, and to the side, by category.

We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.

Question Everything

Glen Fest, American Banker, June 2010

Davia is quoted on Reputational Risk and specifically, the cases of Goldman Sachs and Citigroup. […read more]

Goldman Sachs Feels The Heat

Lee Conrad and Paul Menchaca, Financial Planning, May 1, 2010

“Davia Temin, a crisis management expert, cautions advisors to not fall victim to the same trap as Goldman. She says that by acting with a lot of hubris over the years, the storied firm did not build up any goodwill, or what she terms ‘reputational equity,’ which, like a real equity cushion, can be drawn upon in times of crisis.” […read more]

Reputation Rehab

Davia Temin, Portfolio.com, April 19, 2010

Davia outlines twelve keys to reputation rehabilitation during and after crisis. She reminds us that, “every organization, large or small, can face a crisis that rocks its very foundation.” […read more]

Laughing Your Way to the Bank

Rosabeth Moss Kanter, Harvard Business Review, April 12, 2010

This article tells us to unlock support by lightening up. Simply lightening up can help unlock ingenuity and build support for change. It shakes things up in companies where traditions can threaten to become monotonous and destructive. […read more]

Nightly Business Report

CEO Wire, April 7, 2010

Transcript of Davia’s Nightly Business Report appearance to discuss the problems banks are facing in restoring shareholder and customer trust.

If you’d like to see the full article, please contact us.»

Rebuilding Reputation

Davia Temin, Citi Global Viewpoints, Spring 2010

Davia writes for Citi’s Global Viewpoints on how financial institutions can work to regain what they lost in the 2008 financial crisis from a reputational standpoint: “The task now for financial institutions is to work out how they can address this loss of trust and confidence in a way that will quickly lead to a rebound of trust.”

If you’d like to see the full article, please contact us.»

Rebuilding Reputations, Regaining Trust In a 25/8 World

Temin Client Letter

“The primary goal for those of us who advise on the reputations of organizations and individuals – globally – must be to help the best of them earn and regain public trust, by leveraging the very communications tools that have exacerbated the problems in the first place.”

If you’d like to read the full article, please click here (pdf).»

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