2. Must Reads

Must Reads

“When turmoil rules, go in.” — Lao Tzu

There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?

Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.

They are listed below with the most recent articles first, and to the side, by category.

We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.

There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?

Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.

They are listed below with the most recent articles first, and to the side, by category.

We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.

Business Leaders Say Knowledge Trumps College Pedigree

Valerie J. Calderon and Preety Sidhu, Gallup, February 25, 2014

When hiring, U.S. business leaders say the amount of knowledge the candidate has in a field, as well as applied skills, are more important factors than where a candidate attended school or what their college major was, yet the American public perceives things differently. […read more]

Some see minimal impact on image of Maine lobster

Jessica Hall, Portland Press Herald, February 20, 2014

The Maine Department of Marine Resources announcement that it will be closing a portion of the Penobscot River to loberstering and crabbing due to mercury contamination has prompted discussion as to whether its closure will have an impact on the industry’s reputation. Davia Temin is quoted, stating that this issue will hurt the brand. […read more]

The Crisis of Trust and Rebuilding Trust After Crisis

Barbara Kimmel, Trust Across America, February 19, 2014

Reputation and trust. Disaster recovery and disaster prevention. Crisis response and the crisis of trust. Davia Temin and Charlie Green connect on these and related topics.

In this program they exchange, explore and examine these critical issues, such as: Why do organizations create their own public relations disasters? What’s trust got to do with it? What’s the connection between personal and corporate trust? Why is trust in companies down so far? What can companies do about it? What can individuals do about it? Whom should you trust? Whom shouldn’t you trust? What companies have a well-deserved (positive) reputation, and how did they get there? How can you recover from a trashed reputation, and how can you recover from broken trust? What’s the relationship between those two? […read more]

Levo League’s New Model for Millennial Media

Diane Brady, Bloomberg Businessweek, February 17, 2014

With so many companies chasing gen Y women, why is Levo League getting so much buzz? Sure, Levo Chief Executive Caroline Ghosn is the daughter of Carlos Ghosn, who runs both Nissan Motor and Renault . Ms. Ghosn and her Levo co-founder, Amanda Pouchot, are both millennials themselves. And it helps to have support and $1.25 million of seed money from such investors as Facebook Chief Operating Officer Sheryl Sandberg and AOL’s Susan Lyne. Scoring interviews with such folks as Warren Buffett will also put you on the map.

But Levo has built an audience of 8 million since 2012 by filling a need, not attracting big names. Its mission to empower young women in the first 10 years of their careers is backed up by a breezy mix of self-help articles, digital access to mentors, job postings, and live chats with prominent role models. The group also has 23 local chapters to connect offline.

Now, armed with $7 million in venture funding, Ghosn is launching Levo 2.0. The goal: to turn what she calls a “self-serve buffet” of mainly U.S. content into a global “recommendation engine for your career.” If Ghosn succeeds, Levo could become a model for using data to create more meaningful and lucrative ties with customers. […read more]

Don’t Close the Door on “Boomerang” Employees

“The Management Tip,” Harvard Business Review, February 12, 2014

Former employees who leave and then return are an increasingly valuable source of talent. Among their advantages: they’re familiar with your operations and culture, know many of your current employees and clients, and may require little or no training to start making contributions. So how do you recruit them back to your company? […read more]

AOL’s Armstrong Joins Parade of CEOs Apologizing

Jeff Green, Bloomberg, February 10, 2014

AOL Inc. Chief Executive Officer Tim Armstrong is on a long list of corporate bosses who put their trust in an apology to contain fallout from an embarrassing public statement. Armstrong said he was sorry and backtracked on a 401(k) policy change days after he cited the cost of “distressed babies” on the AOL health-care plan as a reason the company needed to save some money.

The best outcome for Armstrong would be if the uproar blows over. But, according to Davia Temin, now that blunders move at the speed of the Internet, even executives with strong boardroom support sometimes can’t bounce back when they trip up in a very public way. […read more]

Experts warn of coming wave of serious cybercrime

Danielle Douglas and Craig Timberg, The Washington Post, February 9, 2014

The rash of attacks against Target and other top retailers is likely to be the leading edge of a wave of serious cybercrime, as hackers become increasingly skilled at breaching the nation’s antiquated payment systems, experts say. Traditional defenses such as installing antivirus software and monitoring accounts for unusual activity offer little resistance. […read more]