Leadership, “Reputation Matters,” Forbes, January 18, 2017
When you look closely at what triggers crises in organizations, you often see that there is a major leadership oversight or blind spot that has allowed the crisis to exist in the first place – and then grow, unrecognized, until it’s too late. Just as many leaders want to be perceived as trustworthy in a rapidly changing environment, leaders themselves need to be aware of who and what they are trusting. Misplaced trust is a clear precursor to trouble.
As businesses look toward the coming year, here is a deeper dive into common crisis triggers, so that management teams and boards can recognize hidden risks and danger zones within their organizations. […read more]